Format: Video and documents Cost: £25

Module 21 - Ethical Sales

When you are sat down with a client, and it feels like the client is giving you all the excuses under the sun as to why they can’t sign up, or is simply giving you a hard time with lots of questions, how do you ethically, and tactfully, counter these questions and win the client over? How can you hone your sales skills so that you can say the right things to your client and get them to realise the benefit of your services? This module will teach you just that.

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What you will learn

Module aims:

  • To describe and explain the process for closing a sale when it comes up in conversation, in an ethical but effective manner
  • To provide examples of key objections which customers will often present
  • To dissect these objections to find the true issue behind them, then describe and explain means of avoiding them or overcoming them

*Note: As a previous or current Academy student, you can get this module for £20 (if you did the Foundation) or £15 (if you did the Practical). Please email for your own specific discount code to use at checkout.